Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from biancaandbear.com
Personal information we collectWhen you visit the Site, we automatically collect certain information about
your device, including information about your web browser, IP address, time
zone, and some of the cookies that are installed on your device. Additionally,
as you browse the Site, we collect information about the individual web pages
or products that you view, what websites or search terms referred you to the
Site, and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and
how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including
your IP address, browser type, Internet service provider, referring/exit pages,
and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record
information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the
Site, we collect certain information from you, including your name, billing
address, shipping address, payment information (including credit card numbers,
email address, and phone number. We refer to this information as “Order
Information”.
When we talk about “Personal Information” in this Privacy Policy, we are
talking both about Device Information and Order Information.
How do we use your personal information?We use the Order Information that we collect generally to fulfill any orders
placed through the Site (including processing your payment information,
arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential
risk and fraud (in particular, your IP address), and more generally to improve
and optimize our Site (for example, by generating analytics about how our
customers browse and interact with the Site, and to assess the success of our
marketing and advertising campaigns).
Sharing you personal InformationWe share your Personal Information with third parties to help us use your
Personal Information, as described above. For example, we use Shopify to power
our online store--you can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the
Site -- you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable
laws and regulations, to respond to a subpoena, search warrant or other lawful
request for information we receive, or to otherwise protect our rights.
Behavioural advertisingAs described above, we use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising works, you
can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We respect your privacy. We will only use information you provide through the
Program to transmit your mobile messages and respond to you, if necessary. This
includes, but is not limited to, sharing information with platform providers,
phone companies, and other vendors who assist us in the delivery of mobile
messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR
PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM
TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose
any information as necessary to satisfy any law, regulation or governmental
request, to avoid liability, or to protect Our rights or property. When you
complete forms online or otherwise provide Us information in connection with
the Program, you agree to provide accurate, complete, and true information. You
agree not to use a false or misleading name or a name that you are not
authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the
Program for an ulterior purpose, We may refuse you access to the Program and
pursue any appropriate legal remedies.
Text
Marketing and notifications (if applicable): By entering your phone number in
the checkout and initialising a purchase, you agree that we may send you text
notifications (for your order, including abandoned cart reminders) and text
marketing offers. Text message frequency may vary. You can unsubscribe from
further text messages by replying STOP. Message and data rates may
apply. In addition, the Website uses cookies to help keep track of items you
put in your shopping cart and to tell us if you have visited the Website in the
past. This allows visitors to the online store to maintain shopping carts
between visits. You can refuse cookies by turning them off in your browser.
California
Civil Code Section 1798.83 permits Users of the Program that are California
residents to request certain information regarding our disclosure of the
information you provide through the Program to third parties for their direct
marketing purposes. To make such a request, please contact us at the following
address:
This Privacy Policy is strictly limited to the Program and has no effect on any
other privacy policy(ies) that may govern the relationship between you and Us
in other contexts.
If our store is acquired or merged with another company, your information may be
transferred to the new owners so that we may continue to sell products to you.
Do not trackPlease note that we do not alter our Site’s data collection and use practices
when we see a Do Not Track signal from your browser.
Your rightsIf you are a European resident, you have the right to access personal
information we hold about you and to ask that your personal information be
corrected, updated, or deleted. If you would like to exercise this right,
please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing
your information in order to fulfill contracts we might have with you (for
example if you make an order through the Site), or otherwise to pursue our
legitimate business interests listed above. Additionally, please note that your
information will be transferred outside of Europe, including to Canada and the
United States.
Data retentionWhen you place an order through the Site, we will maintain your Order
Information for our records unless and until you ask us to delete this
information.
ChangesWe may update this privacy policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal or regulatory
reasons.
Contact usFor more information about our privacy practices, if you have questions, or if
you would like to make a complaint, please contact us by e‑mail at support@biancaandbear.com.
Text Marketing & NotificationsWe value your privacy and the information you consent to share in relation to our
SMS marketing service. We use this information to send you text notifications
(for your order, including abandoned checkout reminders), text marketing
offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart,
including when you have abandoned your checkout. This information is used to
determine when to send cart reminder messages via SMS.
